1. Agreement to Terms

By accessing or using ITC Packers and Movers services including packing, relocation, transportation, and storage, you agree to comply with these terms and applicable laws.

2. Services & Quotations

All quotations provided are estimates based on initial details. Final charges may vary depending on volume, weight, distance, and additional services required.

3. Payment Terms

A booking advance is required to confirm your move. The remaining balance must be cleared before delivery of goods. Payments can be made through approved online or bank transfer methods.

4. Packing & Liability

We use high-quality packing materials. However, we are not liable for items not packed by our team or for pre-existing damages. Customers must declare high-value goods before shifting.

5. Restricted Items

We do not transport cash, jewelry, hazardous materials, flammable liquids, explosives, or illegal goods.

6. Delivery & Delays

Delivery timelines are estimated. Delays caused by natural disasters, traffic conditions, strikes, or unforeseen events are beyond our control.

7. Claims & Complaints

Any damage or loss must be reported within 48 hours of delivery in written form. Claims will be processed as per company policy or insurance coverage (if opted).

8. Cancellation Policy

Cancellation after booking confirmation may attract cancellation charges. Advance payments may be non-refundable depending on cancellation timing.

9. Governing Law

These terms are governed by Indian law. Any disputes shall fall under the jurisdiction of Indian courts.