Terms & Conditions
Please read these terms carefully before using our services.
1. Agreement to Terms
By accessing or using ITC Packers and Movers services including packing, relocation, transportation, and storage, you agree to comply with these terms and applicable laws.
2. Services & Quotations
All quotations provided are estimates based on initial details. Final charges may vary depending on volume, weight, distance, and additional services required.
3. Payment Terms
A booking advance is required to confirm your move. The remaining balance must be cleared before delivery of goods. Payments can be made through approved online or bank transfer methods.
4. Packing & Liability
We use high-quality packing materials. However, we are not liable for items not packed by our team or for pre-existing damages. Customers must declare high-value goods before shifting.
5. Restricted Items
We do not transport cash, jewelry, hazardous materials, flammable liquids, explosives, or illegal goods.
6. Delivery & Delays
Delivery timelines are estimated. Delays caused by natural disasters, traffic conditions, strikes, or unforeseen events are beyond our control.
7. Claims & Complaints
Any damage or loss must be reported within 48 hours of delivery in written form. Claims will be processed as per company policy or insurance coverage (if opted).
8. Cancellation Policy
Cancellation after booking confirmation may attract cancellation charges. Advance payments may be non-refundable depending on cancellation timing.
9. Governing Law
These terms are governed by Indian law. Any disputes shall fall under the jurisdiction of Indian courts.